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FAQ | Sok-It

Frequently Asked Questions

We're here to help


What are your Soks made from?

What size should I order?

Is the bottom covered?

What’s the difference between SodaSok and JavaSok?

Does a JavaSok stand up properly with its rounded edges on the bottom?

Can I use a JavaSok on a hot drink?

How do I care for my Sok?


What methods of payment do you accept?

What if the product I want is out of stock?

Is ordering through your website safe and secure?

Are your products sold in retail stores?

Are your products available on Amazon or eBay?

Can I get a discount code?

Can I buy a gift card?

When will my order ship?

Where is my order?

Will I receive a notification or tracking number when my order ships?

What are your return and exchange policies?

Do you ship internationally?


How can I contact you?

How can I be notified about new styles, products, and promotions?

Where can I find latest contest rules?


Can I add my company logo to your products for my business, corporate gifts, fundraisers, or events?

Do you have an affiliate program?