Shipping Information

Here's how your order gets to you

Processing your order:

• Your order is sent to our warehouse in Woodridge, Illinois immediately after you place it.
• During normal times orders process in 1-2 business days. During peak seasons, we are averaging 3-5 business days. We recommend ordering early to account for delays.
• You will receive an email confirmation, with a tracking #, when the order has been labeled and is ready to be picked up by the carrier.

Shipping

• Once tracking # has been assigned, your order is waiting for carrier pick-up.
  (note we mostly ship via USPS First-Class but also use FedEx, UPS and DHL depending on your location)
• Orders placed before 10am CT are picked up same business day/After 10am next business day
• At this point we have the same visibility into your order as you do via the tracking #.
• Additionally, at this point we do not have any ability to expedite or influence your package moving through the carriers delivery network

Shipping

• Once tracking # has been assigned, your order is waiting for carrier pick-up. (note we mostly ship via USPS First-Class but also use FedEx, UPS and DHL depending on your location)
• At this point we have the same visibility into your order as you do via the tracking #.
• Additionally, at this point we do not have any ability to expedite or influence your package moving through the carriers delivery network

Few things to Note:

• If it has been more than 5 business days since tracking has been updated please reach out to us and we will see what we can learn.