Shipping Information

Get Free Shipping on orders over $49.00 (excluding taxes or discounts) – a little treat from us to you!

Standard Delivery Timelines

Orders are processed in 1-2 business days. Your order is sent to our warehouse immediately after you place it. We are not able to make changes to an order once it is placed. Orders placed after 12 noon EST will be fulfilled the next business day.

You will receive an email confirmation, with a tracking #, when the order has been labeled and is ready to be picked up by the carrier.

Please note that delivery windows are estimates only and may vary depending on carrier volume. We do not make delivery guarantees for standard or expedited shipments. Shipping timeframes to Alaska and Hawaii are often longer than the average shipping estimates.

Do you offer free shipping?

Yes! Orders over $49 ship for free (excluding taxes or discounts).

Can you ship to a PO Box (Postal Box)?

Unfortunately, we cannot ship to post office (PO) boxes at this time. Please enter a street address or access point instead. We can accept post office boxes as billing addresses.

If you experience any address issues at checkout, please give us a shout at info@sok-it.com.

How do I track my order?

You will receive an email confirmation, with a tracking #, when the order has been labeled and is ready to be picked up by the carrier. Please check your spam or junk folder in case our confirmation email ends up there.

Please note that delivery windows are estimates only and may vary depending on carrier volume. We do not make delivery guarantees for standard or expedited shipments.

Shipping timeframes to Alaska and Hawaii are often longer than the average shipping estimates.

What are the shipping costs and methods that you offer?

We offer Standard and Expedited shipping. Shipping times to Alaska and Hawaii are usually longer than our average estimates.

Standard Shipping: $8.50 3-7 Business Days
Expedited Shipping: $15.00 2-3 Business Days (No guarantee of delivery date)

Get Free Shipping on orders over $49.00 (excluding taxes or discounts) – a little treat from us to you!

What shipping carriers do you use?

We've got your order all set up and waiting for carrier pick-up. Our preferred shipping partner is USPS Ground Advantage, but we also work with FedEx, UPS, OnTrack, Better Trucking, and DHL to ensure your package reaches you in the best possible way.

If you need a specific carrier due to your delivery address, please contact us at customer support PRIOR to your order. info@sok-it.com . Once an order is placed, we are not able to change the carrier.

How will I know when my order ships?

Where’s my order?

You will receive an email with a tracking #, when the order has been labeled and is ready to be picked up by the carrier.

Please note that delivery windows are estimates only and may vary depending on carrier volume. We do not make delivery guarantees for standard or expedited shipments. Please check your spam or junk folder in case our confirmation email ends up there.

Shipping timeframes to Alaska and Hawaii are often longer than the average shipping estimates.

Tracking shows as delivered, but I don’t have my package. What do I do?

Oh no, that's definitely not the best feeling. If your order shows as "delivered," but you don't have it in your hands, there's no need to panic. This happens more often than you'd think, and we're here to help.

First things first, give it a couple of days – delivery scans can sometimes update before the actual delivery. We also suggest that you check with your neighbors or building manager. Maybe it got dropped off at the wrong doorstep.

Just to be sure, double-check the shipping address you provided during checkout with your confirmation email. Sometimes a little typo can cause big hiccups!

And don't hesitate to reach out to your local carrier office; they usually have the latest info on your shipment.

If you're still left without your precious order after 2-3 days and no luck with neighbors or the carrier, hit us up through info@sok-it.com so we can assist you as swiftly as possible.

P.S.: If your order was marked as "Delivered," and you haven't received it, reach out within 14 days of the scanned delivery date. We'll do everything we can to help. But beyond that, it's tough for us to file a claim and arrange a re-shipment, so let's stay in touch!

What countries do you ship to?

Sok-It ships to all 50 US states, as well as US territories and military addresses (AE, AA, AP).

We also sell our products on Amazon with international shipping, however please note discounts and promos do not apply to Amazon orders.

Do you offer gift options for orders?

Unfortunately, we do not offer gift options at this time. But we do have gift cards!! Shop Gift Cards

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